# How to review a journey automation as an admin Open a live lead-nurture journey, read its branching send/wait/branch flow, inspect what each step actually sends, and check who's still moving through it. Canonical URL: https://gigpie.com/docs/how-tos/admins/build-a-journey-automation --- ## Overview Use this guide to read a journey automation the way you'd review any live campaign: open its flow graph, inspect what a couple of its steps actually do, then check delivery stats and where each contact ended up. This walkthrough uses a real journey already running in the account — "Lead nurture drip" — so every screen here is live data, not a mockup. ## Before you start - At least one journey campaign exists in your account (JOURNEY kind, not a one-off broadcast). ## Why this matters A journey is a multi-step automation built from typed nodes — entry, send email, wait, wait-until, branch, and exit — connected by edges. Unlike a one-off broadcast, a journey can wait for a contact to click a link, branch their path based on whether they did, and route them to a different follow-up email depending on what happened. Once a journey has been launched, its content is frozen — you can look, but not edit — so the flow graph you see here is exactly what's been sending. The "Lead nurture drip" journey in this account does exactly that: it sends an intro email, waits up to three days for a click, then branches — contacts who clicked get an "engaged" follow-up, contacts who didn't (or who timed out waiting) get a gentler nudge instead. Every enrollment that has gone through it has now finished, which is why the campaign shows as **PAUSED** rather than **ACTIVE** below — a journey with no active senders isn't broken, it's just between cohorts. Everything about reading the graph, inspecting a node, and checking stats works identically whether a journey is currently sending or sitting paused between runs. ## Tips - Click any node card to open its inspector — control nodes (Wait until, Branch) show you the exact predicate and timeout in plain English; Send email nodes show the actual rendered email, subject line included. - A node that currently has contacts parked on it shows a small "N waiting" badge right on its card — a fast way to spot where a journey's current cohort is stuck. - The TRUE/FALSE and DEFAULT/TIMEOUT arms under a Branch or Wait until node are color-coded — green for the "went as hoped" path, neutral for the fallback. - The Recipients table at the bottom is per-send, not per-contact — a contact who received two emails (say, the intro and then the nudge) shows up as two rows, one per send. - Scroll the recipients list to see individual outcomes: who's still active, who completed, and who exited early (for example, because they replied and the journey's stop-on-reply rule caught it before the next send). ## Steps ### Step 1: Sign in as an admin Use your admin account credentials to access the dashboard. ![Company Dashboard after signing in as an admin](https://gigpie.com/how-tos/admins/build-a-journey-automation/01-sign-in-as-an-admin.png) ### Step 2: Open Campaigns Expand Marketing in the sidebar, then click Campaigns. ![Campaigns list showing the Lead nurture drip journey campaign](https://gigpie.com/how-tos/admins/build-a-journey-automation/02-open-campaigns.png) ### Step 3: Open the Lead nurture drip journey Click the journey to open its flow graph — entry, the intro send, the wait-until-clicked step, and the branch into engaged vs. nudge paths. ![Journey flow graph showing Entry, Send email, Wait until, Branch, and Exit nodes with TRUE/FALSE and TIMEOUT arms](https://gigpie.com/how-tos/admins/build-a-journey-automation/03-open-the-lead-nurture-drip-journey.png) ### Step 4: Inspect the “Wait until” node Click the Wait until node to see exactly what it's waiting for and how long before it gives up. ![Node inspector dialog for the Wait until node showing its click predicate and 3-day timeout](https://gigpie.com/how-tos/admins/build-a-journey-automation/04-inspect-the-wait-until-node.png) ### Step 5: Preview the intro email Click the intro Send email node to see its actual rendered content — subject, body, and footer, exactly as contacts received it. ![Node inspector dialog showing the rendered intro email with subject and body content](https://gigpie.com/how-tos/admins/build-a-journey-automation/05-preview-the-intro-email.png) ### Step 6: Review delivery stats and recipients Close the dialog and scroll down to see recipient, sent, and click counts, plus the per-send outcome for every contact who has passed through this journey. ![Delivery stats summary and recipients table listing each contact's send outcomes](https://gigpie.com/how-tos/admins/build-a-journey-automation/06-review-delivery-stats-and-recipients.png) ## What you'll accomplish - You can read a journey's flow graph — entry, sends, waits, and branches — end to end. - You know how to open any node to see its exact configuration or email content. - You can check a journey's delivery stats and see which node each contact is currently on (or ended on). ## Related Guides - [How to work leads in the CRM pipeline](/docs/how-tos/admins/work-leads-in-the-crm) - Where the leads a journey nurtures come from - [CRM & Marketing Automation](/features/crm-marketing-automation) - How pipelines, the inbox, and journeys work together