Gigpie vs Jackrabbit Class: Classes or 1-on-1 Sessions?
A corrected Gigpie vs Jackrabbit Class comparison: verified 2026 pricing, a feature table that credits Jackrabbit's real 1-on-1 scheduling tool, and clear verdicts for class-based versus 1-on-1 programs.
Jackrabbit Class has run class-based programs, gyms, swim schools, dance studios, since long before Gigpie existed, and it shows: room and instructor capacity checks, a full activity calendar, and a genuine staff payroll pipeline. Gigpie starts from the other end of the same market, a tutoring or coaching business that bills by the hour or the package, where a household's kids share one balance instead of paying by the class seat. An earlier version of this page undersold one of Jackrabbit's own features, so we're fixing that first, then showing the real math.
Quick Comparison
| Feature | Gigpie | Jackrabbit Class |
|---|---|---|
| Pricing model | Flat 2% of collections | $49-$245/mo by student count (Base) |
| Cost before you have revenue | Free until you collect revenue | 90-day free trial, then paid |
| Satisfaction guarantee | No | 90-day money-back guarantee |
| Private lesson / 1-on-1 scheduling | Yes | Yes |
| Group class scheduling with room/capacity limits | Partial | Yes |
| Family-shared package/hour balance | Yes | Multi-child login, no shared balance documented |
| Package or punch-card billing | Yes | Partial |
| Installment payment plans | Yes | Not documented |
| Online payments | Stripe: 2.9% + $0.30 card, 0.8% capped at $5 ACH | Jackrabbit Pay: card + ACH, 5-10 day ACH settlement |
| Parent/family portal | Yes | Yes |
| Branded parent mobile app | No | Plus plan ($93+/mo) |
| Calendar sync | Push + conflict check (Google & Outlook) | One-way push to Google via Zapier only |
| Staff time tracking & payroll export | Payroll runs + CSV/Justworks export | Time Clock + Express Payroll/QuickBooks/CSV export |
| Reporting & analytics | 12 built-in reports | Power BI dashboard, Enterprise plan |
| CRM, campaigns & lifecycle automation | Yes | Not documented |
| AI phone agent for inbound calls | Yes | Not documented |
| Multi-tenant agency architecture | Yes | Multi-location (single owner) only |
| Support channels | Phone, live chat, email (2-hr response) |
Every Jackrabbit cell above comes from jackrabbitclass.com's pricing, features, Plus, and help-center pages, or from TrustRadius's tracked pricing where Jackrabbit's own page confirms only the starting number, checked in August 2026. "Not documented" means their public pages don't confirm the detail either way, so those cells count for neither side.
Where We Got Jackrabbit Wrong
An earlier version of this table marked Jackrabbit's 1-on-1 scheduling as partial. That was wrong, and worth saying directly: Jackrabbit has a dedicated Appointments feature built specifically for private lessons, with real-time room and instructor availability checks, double-booking prevention, and parent self-service booking and cancellation from the Parent Portal. It's a first-class feature on Jackrabbit's own site, not a bolt-on, and the table above now reflects that.
What's still true is a difference in depth, not existence. Jackrabbit's core design, its pricing tiers, its portal, its help center, is organized around class enrollment and tuition, with Appointments sitting inside that system as a genuine, well-built second capability. Gigpie's scheduling, family billing, and payroll are built around 1-on-1 and small-group sessions as the primary case, with group classes handled as the secondary one. Both platforms do 1-on-1 scheduling for real; they were just built from opposite directions.
Pricing: Percent of Revenue vs. Percent of Roster
Jackrabbit's own pricing page confirms Base and Plus scale with total student count (active plus inactive) at the end of each month, starting at $49 (Base) or $93 (Plus) for up to 100 students. Third-party pricing trackers (TrustRadius) list the rest of the ladder: $89 at 101-250 students, $129 at 251-500, $169 at 501-1,000, $209 at 1,001-3,000, up through $245 (Base) and $331 (Plus) at 3,001 or more. Enterprise and Enterprise+Plus break from that pattern: Jackrabbit's own page states Enterprise pricing is "not based on student count" at all, a flat $245 or $331 whether you run 40 students or 4,000. Plus also carries a one-time, non-refundable $169 setup fee plus app store fees, on top of the monthly rate.
Gigpie has no roster number to plug in. The 2% is 2% of whatever you actually collect that month, from 8 students or 800, and it's zero in a month you collect nothing.
Where the two pricing axes cross. Gigpie's 2% equals Jackrabbit's Base entry price of $49 a month at $2,450 in monthly collections. It equals Plus's $93 starting price at $4,650, before Plus's one-time $169 setup fee, which Gigpie doesn't charge at all. It equals flat Enterprise pricing of $245 at $12,250, and Enterprise+Plus's $331 at $16,550. Below those collection levels, Gigpie is the cheaper line for that tier; above them, Jackrabbit is, and the gap widens from there because Jackrabbit's price stops climbing while Gigpie's keeps pace with revenue. The two lines also buy different software: past the crossover, the 2% is still carrying a CRM, installment plans, and a family-shared balance that Jackrabbit's own pages don't document, so the dollar gap is only half the comparison.
One more thing worth knowing before you pick a tier: at 3,001 or more students, Jackrabbit's Base ladder tops out at $245 a month per TrustRadius's tracked pricing, the same price as flat-rate Enterprise, which adds the BI dashboard, a dedicated Enterprise Success Coach, free data imports, and unlimited support for that same money. A program at that size gets more for an identical price by moving to Enterprise instead of maxing out Base.
Where Jackrabbit Is Genuinely Ahead
Jackrabbit's trial and guarantee package beats what we offer. A 90-day free trial with no credit card, a 90-day money-back guarantee once setup and one billing cycle are complete, and no-contract cancellation at any time. Gigpie doesn't run a trial or a refund window; it's free until you start collecting revenue, and after that the only charge is the 2%.
Jackrabbit also runs real payroll-adjacent tooling we don't match feature for feature. Its Staff Time Clock tracks clock-in and clock-out against scheduled hours with a manager-approval step, supports multiple configurable pay rates per staff member, and exports to a direct Express Payroll integration, a QuickBooks Desktop format, or plain CSV. Gigpie's payroll runs build pay groups and schedules through a draft-approve-paid workflow and export summary, session, and Justworks-timecard CSVs, a similar shape but without a direct payroll-product integration on the other end.
Support goes deeper on Jackrabbit's side too: a phone line, live chat inside the product, and a 2-hour guaranteed response on support email, Monday through Friday, 8am to 8pm Eastern. Gigpie support is email. And the class-side depth is real: room and instructor availability checks across the whole activity calendar, priority enrollment windows, and multi-child family logins in the standard browser portal, all separate from Appointments.
What the 2% Includes
Every package in Gigpie belongs to a family, not a single student, so two kids in different subjects with different coaches draw from one shared balance and the parent sees one number. Jackrabbit's Parent Portal does let a family view multiple students under one login, a real capability documented in its own help center, but its public pages don't say whether one prepaid package's hours pool across those students the way a Gigpie package does. If that pooling matters to how you bill, put it on your Jackrabbit demo-call list.
Calendar sync runs the other way. Gigpie pushes session events to a coach's Google or Outlook calendar and checks both for conflicts at booking time. Jackrabbit has no native calendar sync at all; the only connection we found is a one-way push to Google Calendar through a third-party Zapier account, and Jackrabbit's own site describes only an internal activity calendar, not an external sync.
The 2% also covers a CRM Jackrabbit's site doesn't document: leads arriving from external forms and ad webhooks, a pipeline board, and a unified inbox threading email, SMS, and calls together, with campaigns running as one-off broadcasts or multi-step journeys. An AI phone agent can answer inbound calls and leave you a recording and transcript. After every completed session, Gigpie automatically asks the family for a star rating and routes the good ones toward your Google, Trustpilot, or Thumbtack review pages. Jackrabbit's feature list doesn't mention any of it as of August 2026, an absence in what we found, not a claim that it can't be added later.
Verdict by Use Case
A dance, swim, gym, or group-enrichment studio
Jackrabbit, plainly. This is the program it was built for: room and instructor capacity across a full activity calendar, priority enrollment windows, a mature branded app at the Plus tier, and years of studios like yours shaping the product through support tickets. Gigpie's group-session support is real but secondary, and at most real revenue levels Jackrabbit's roster-based fee costs less than 2% of a full-tuition class roster.
A tutoring, test-prep, or coaching business billing by the hour or package
Gigpie. A shared family balance, installment plans with autopay, payroll runs, and a CRM built around the way 1-on-1 businesses actually sell, package hours instead of class seats, cover more of your week than Jackrabbit's class-first tools were built for. Below a few thousand dollars a month in collections the 2% costs about the same as Jackrabbit's entry tier anyway, so fit decides this one, not price.
A program that runs both, group classes and private lessons, side by side
Neither answer holds cleanly. Jackrabbit's Appointments feature genuinely handles the 1-on-1 side, and Gigpie genuinely handles group sessions, so this comes down to which half of your roster pays the bills. If tuition-based classes are most of your revenue, Jackrabbit's roster-based pricing is probably the cheaper and deeper fit; if package-based private sessions are, Gigpie's family billing is probably worth more than the 2% it costs.
Migrating From Jackrabbit Class
Getting your students out of Jackrabbit is only half-documented. Every plan includes a free Basic Import, but that's for data coming into Jackrabbit: you supply your old system's data in a spreadsheet and their Import Team uploads it. For leaving Jackrabbit, we found no self-service export tool or API-based data-portability guarantee described on their public pages beyond the standard reports every plan can run, and Jackrabbit's own switching guide warns that some historical information typically can't be migrated at all, and advises customers to pull their old reports before they cancel.
Coming into Gigpie is manual today. There's no Jackrabbit importer, and no general import tool yet. A Jackrabbit move means re-entering families, active packages, and recurring schedules by hand, student by student. Class rosters and appointment histories stay behind in whatever reports you pulled before switching.
Frequently Asked Questions
Does Jackrabbit Class actually support 1-on-1 private lessons?
Yes, and we understated this before. Jackrabbit's Appointments feature is a dedicated tool for private lessons: real-time room and instructor availability, double-booking prevention, and parent self-service booking and cancellation from the Parent Portal. It's a first-class feature on Jackrabbit's own site, not a partial or bolt-on capability, and our comparison table now reflects that.
Is Jackrabbit Class cheaper than Gigpie?
It depends on your revenue and roster size, and the two prices scale on different axes. Jackrabbit's Base tier runs $49 to $245 a month by total student count; Gigpie's 2% equals that Base entry price at $2,450 in monthly collections and keeps climbing with revenue past that point. A large roster paying modest per-student tuition often does better on Jackrabbit's flat or tiered rate; a smaller roster paying more per family often lands closer to Gigpie.
How does Jackrabbit's pricing actually work?
Base and Plus scale with total student count, active plus inactive, at the end of each month: Base starts at $49 for up to 100 students, confirmed on Jackrabbit's own pricing page. Third-party pricing trackers (TrustRadius) list the breakpoints above that, rising to $245 at 3,001 or more. Plus follows the same ladder plus a branded app, starting at $93 and topping $331 by that same tracking, with a one-time $169 setup fee Jackrabbit does confirm directly. Enterprise and Enterprise+Plus break from that pattern: Jackrabbit's own pricing page says Enterprise cost is not based on student count at all, a flat $245 or $331 regardless of roster size.
Does Gigpie have a free trial like Jackrabbit's 90 days?
No, and the two models solve different problems. Jackrabbit's trial gives you 90 days to test the product before paying, with a money-back guarantee after that. Gigpie has no fixed trial window: it's free to set up and use, and the only charge is 2% of what you actually collect, so there's nothing to pay until you have paying families.
Can families with multiple kids share one balance on each platform?
In Gigpie, yes, by default: every package belongs to the family, not a single student, so siblings in different subjects with different coaches draw down the same balance automatically. Jackrabbit's Parent Portal documents multiple students under one family login, a real feature, but its public pages don't say whether one prepaid package's hours pool across those students. Ask Jackrabbit directly if that pooling matters to how you bill.
Does Jackrabbit have calendar sync with Google or Outlook?
Not natively. The only Google Calendar connection we found runs through a third-party Zapier account and only pushes one way, from Jackrabbit out to Google Calendar; there's no Outlook integration at all. Gigpie pushes session events to a coach's Google or Outlook calendar directly and checks both for conflicts at booking time, though it doesn't watch for edits made afterward in the external calendar.
Does Jackrabbit pay staff automatically?
Jackrabbit tracks hours and pay rates through its Staff Time Clock and exports them to Express Payroll, QuickBooks Desktop, or plain CSV; whether that counts as automatic depends on which export you use and what your processor does with it. Gigpie's payroll runs go through a draft-approve-paid workflow and end in CSV exports, including a Justworks timecard, for your payroll processor. Neither platform transfers money directly into a staff member's bank account.
What support does each company offer?
Jackrabbit has the wider bench: a phone line, live chat inside the product, and a 2-hour guaranteed response on support email, Monday through Friday from 8am to 8pm Eastern. Gigpie support is email. If phone or chat support matters to your team, that's a real point in Jackrabbit's favor.
Does Gigpie have a branded mobile app like Jackrabbit Plus?
No. Jackrabbit Plus, gated to its $93-and-up Plus tier, includes a custom-branded app on the App Store and Google Play. Gigpie has no native mobile app; it's a responsive web app that works in any mobile browser.
Which platform is better for a dance, swim, or gym studio?
Jackrabbit is the better fit for most studios shaped that way. It was built for exactly this: room and instructor capacity across a full activity calendar, priority enrollment windows, and a mature branded app. Gigpie can run group classes, but its deeper investment is in 1-on-1 and small-group package billing, not class-and-room capacity management at scale.
Which platform is better for a tutoring or test-prep business?
Gigpie, for most businesses billing 1-on-1 or small-group hours by the package. Family-shared balances, installment plans with autopay, payroll runs, and a CRM built around package sales cover the actual week of a tutoring or coaching business more directly than Jackrabbit's class-and-tuition tools do.
Can I migrate my Jackrabbit Class data into Gigpie?
Not automatically today. Gigpie has no automated importer for any outside platform yet, so a move from Jackrabbit means re-entering families, active packages, and schedules by hand. Jackrabbit's own switching guide notes that some historical information typically doesn't survive a platform move either way, so pull your old reports before you cancel.
Does Jackrabbit Class have a business intelligence dashboard?
Yes, at the Enterprise and Enterprise+Plus tiers, $245 and $331 a month, flat regardless of student count. It's built on Microsoft Power BI and covers roughly 30 KPIs, plus a dedicated Enterprise Success Coach and free data imports. Gigpie doesn't have an equivalent BI tool; it ships 12 built-in reports covering revenue, capacity, payroll, and more, without a Power BI layer.
Does either platform charge a percentage of revenue?
Only Gigpie, as its entire pricing model: a flat 2% of what you collect, with nothing due until you collect it. Jackrabbit's core subscription is flat or tiered by student count, not revenue; its only revenue-linked charge is an optional PayPath surcharge of 1.25% that a business can pass to families on card payments, a payment-processing fee, not the software's price.
See what fits your program
A shared family balance, payroll runs, and a CRM, all for a flat 2% of collections. Free until you collect revenue, so trying it costs nothing.
Get started freeRelated Resources
- Best Tutoring Software 2026 - The whole field ranked by team shape, including when a class-based studio should pick Jackrabbit over us
- Family Management - The shared-balance architecture behind Gigpie's side of this comparison
- Music School Solutions - How multi-teacher studios that bill by the lesson, not the class seat, run on Gigpie