How to claim available shifts from the marketplace

Overview

The marketplace shows available sessions that need coaches. When families schedule sessions but don't have an assigned coach, or when another coach requests time off, those shifts become available for you to claim. This is a great way to increase your hours and work with new students.

Why this matters

Claiming marketplace shifts gives you control over your schedule while helping families get coverage. You can see all the important details before claiming: subject, student grade level, session length, and pay rate. This flexibility lets you build your ideal schedule by choosing shifts that match your expertise and preferred working hours.

Tips for claiming shifts

• Check the marketplace regularly for new opportunities
• Review student information and session notes before claiming
• Consider your commute time if sessions are in-person
• Claim shifts that align with subjects you teach best
• Respond quickly as popular time slots fill fast
• Build relationships with families for recurring bookings

Steps

1. 1

   Navigate to the Marketplace

   Browse Available Shifts

   Click on Sessions to view available shifts that need coaches.
2. 2

   Browse available shifts

   Review the list of available shifts. You'll see session details including time, subject, student information, and pay rate.
3. 3

   Click Claim Shift

   When you find a shift you want, click the Claim button to begin the claim process.

What Happens After Claiming

Once you claim a shift, it immediately appears in your session schedule and calendar. The family receives a notification that you've been assigned to their session. You'll have access to all session details including student information, subject matter, and any special notes or requirements the parent has added.

Take time to review the student's profile and any previous session notes before the appointment. This preparation helps you deliver a better first session and build rapport with the family. If this is a recurring shift, establishing a strong connection in the first session often leads to continued bookings.

Tips for Success

The most successful coaches on the marketplace respond quickly to new shifts. Popular time slots and high-paying sessions can be claimed within minutes of being posted. Consider checking the marketplace at consistent times throughout the day, especially during peak scheduling hours when parents are most actively booking sessions.

Pay attention to the subject and grade level when browsing shifts. Claiming sessions that align with your strongest subjects leads to better outcomes for students and higher ratings for you. While it might be tempting to claim every available shift, focusing on your areas of expertise results in more successful long-term relationships with families.

Build your reputation by delivering excellent sessions and maintaining consistent availability. Families often request specific coaches for future sessions, which means marketplace shifts can turn into regular recurring appointments. Respond professionally to any session notes or parent questions, arrive on time, and provide detailed progress notes after each session.

Understanding Shift Details

Each marketplace shift listing includes important information to help you decide whether to claim it. The subject and grade level tell you what content you'll be teaching. The session length and time slot help you assess whether it fits your schedule. The pay rate reflects the complexity and subject matter, with specialized subjects often commanding higher rates.

Some shifts include additional context from the parent, such as specific learning goals, areas where the student needs extra help, or preferred teaching styles. Reading these details carefully before claiming helps ensure you're a good match for the student's needs.

Related Guides

• How to schedule a session - Book sessions directly with your assigned students
• How to update calendar availability - Manage when you're available for sessions
• How to request time off - Block out dates when you're unavailable