How to join a meeting as a coach

Overview

Use this guide to join a scheduled meeting with your student. You will navigate to the appointment details and click the join link to enter the video call.

Before you start

• You have an upcoming scheduled appointment.
• The meeting has a video conference link set.
• The appointment is within the joinable time window.

Best practices

Joining appointments on time creates a professional experience for students and parents. The join button becomes available 10-15 minutes before the scheduled start time, giving you time to test your audio and video setup. Make a habit of joining a few minutes early so you're ready when the student arrives.

Common issues

If you don't see a join button, the appointment might not be within the joinable time window yet, or the meeting link may not be set. Check the details to confirm the meeting link is present. If you encounter technical issues with the video platform itself, those are separate from the scheduling system and should be resolved with your video conferencing provider.

Steps

1. 1

   Sign in as a coach

   Go to login

   Use your coach account credentials to access the dashboard.

   
2. 2

   Navigate to Sessions

   Go to Sessions

   Go to the Sessions page to view your upcoming appointments.
3. 3

   Find the upcoming appointment

   Locate the meeting you want to join from the list and click View to open the details.

   
4. 4

   Click the Join button

   Click the Join button to access the video call link. This will open the meeting in a new window.

What you'll accomplish

• You successfully join the video call.
• You can conduct the tutoring meeting with your student.

Related Guides

• How to mark session complete and add notes - Document student progress after the appointment
• How to add or change meeting link - Set up video conference links
• How to report student no-show - Handle when students don't attend