How-To Guides - Parents
Parents guides
Step-by-step walkthroughs tailored for Parents.
These guides are specifically designed for parents using the Gigpie platform. Each tutorial includes detailed screenshots, video demonstrations, and clear instructions to help you complete common tasks efficiently. Whether you're new to the platform or looking to learn advanced features, these guides provide everything you need to succeed.
We understand that your time is valuable, so each guide is optimized to get you to your goal as quickly as possible. The step-by-step format means you can follow along at your own pace, pausing to complete each action before moving to the next step. All videos are recorded directly from the platform, showing you exactly what you'll see when performing these tasks in your own account.
Select any guide below to get started. Each guide is self-contained with all the information you need, including prerequisites to check before beginning and expected outcomes so you know when you're done. At the end of each guide, you'll find links to related tutorials that build on what you just learned or connect to similar workflows. This helps you discover features and build a comprehensive understanding of the platform.
How to enroll your student in a group class
Learn how to browse available group classes, view schedules and details, and enroll your student using a package or drop-in payment method.
How to join a meeting as a parent
Learn how to join an upcoming tutoring appointment using the video call link. Follow this guide to access your student's scheduled meeting on time.
How to manage recurring sessions for your student
View and modify recurring tutoring appointments. Cancel single sessions or end an entire recurring series when your student's schedule changes.
How to purchase coaching hours
Learn how to purchase coaching hours for your student through the public checkout flow. Enter your email, verify your identity, and complete the payment.
How to report a coach no-show
Learn how to report when a coach doesn't show up for a scheduled session and notify the platform to request appropriate action and credit hours back.
Reschedule or cancel a session
Learn how to reschedule a tutoring session to a new time or cancel it entirely when plans change using your Family Sessions page on Gigpie.
How to review progress notes from past sessions
Learn how to access and review the progress notes that coaches leave after each tutoring session. Stay informed about your student's learning journey.
How to schedule an appointment as a parent
Follow this step-by-step guide to schedule a tutoring session as a parent. Choose a package, pick a time, and confirm your student's appointment with a coach.
How to view your student's schedule as a parent
Check upcoming tutoring sessions for all your students. See session times, assigned coaches, subjects, and meeting links in one place.